Privacy Policy

Phoenix Internal Medicine operates the www.phoenixinternalmed.com website.  This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our website.

If you choose to use our website, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the user experience. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://phoenixinternalmed.com/terms-and-conditions/ , unless otherwise defined in this Privacy Policy.

For a better experience while using our website, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email, and postal address. The information that we collect will be used to contact or identify you.

We want to inform you that whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve the user experience. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.

Check out our Cookie Policy page for more details.

SMS Data Sharing Policy

Phoenix Internal Medicine is committed to protecting your privacy and ensuring the confidentiality of your personal information. This section outlines our policy regarding the sharing of data collected for SMS communication purposes.

1. Third-Party Data Sharing
   • Any phone numbers or other personal data collected for the purpose of SMS communications will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes under any circumstances.
   • Data may only be shared with third-party service providers who facilitate our SMS communication services (e.g., SMS delivery platforms). These providers are contractually obligated to safeguard your data and use it solely for the purposes specified by Phoenix Internal Medicine.
2. Limited Disclosure
   • We may disclose SMS-related data if required by law, such as in response to a court order, subpoena, or other legal processes, or to protect the rights, property, or safety of Phoenix Internal Medicine, our patients, or others.
3. Consent-Driven Use
   • Any SMS communication will be conducted only with your explicit consent, provided at the time of data collection. Consent for SMS communications can be revoked at any time by following the opt-out instructions provided in the message or contacting our office directly.
4. Data Security
   • Phoenix Internal Medicine employs industry-standard security measures to protect all personal data, including phone numbers used for SMS communications, against unauthorized access, alteration, disclosure, or destruction.

By using our services and providing your phone number for SMS communications, you acknowledge and agree to this SMS Data Sharing Policy.

Examples of Text Messages we may send:

Hello, this is a reminder that you have a new patient appointment with phoenix internal medicine at (time) on (date). Please say yes to confirm your appointment, or call us back at 623-777-1720 to reschedule your appointment. If you do not confirm your appointment, there is a risk of losing the appointment slot. Also please try to come in 30 minutes early for your appointment for paperwork. Thank you.

Hi,  this is Phoenix Internal Medicine, you may use our website to schedule an appointment with us.
www.phoenixinternalmed.com/appointment
Thank you

Hi! This is Phoenix Internal Medicine, a group of Primary Care Doctors located at 9515 W Camelback Rd, Ste 114, Phoenix-85037. We were given your information from Banner Hospital to reach out to you to make an appointment with us to establish care. Please give us a call at 623-777-1720 to set your appointment or you may go to our website to make an appointment at https://phoenixinternalmed.com/appointment/
Thank you!

¡Hola! Este es Phoenix Internal Medicine, un grupo de médicos de atención primaria ubicado en 9515 W Camelback Rd, Ste 114, Phoenix-85037. Banner Hospital nos proporcionó su información para comunicarnos con usted y programar una cita con nosotros para establecer la atención. Llámenos al 623-777-1720 para programar su cita o puede visitar nuestro sitio web para programar una cita en https://phoenixinternalmed.com/appointment/
¡Gracias!

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our website;
• To provide services on our behalf;
• To perform website-related services; or
• To assist us in analyzing how our website is used.

We want to inform our website users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our website does not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Phoenix Internal Medicine
9515 W Camelback Rd, Ste 114
Phoenix, AZ 85037
phoenixinternalmedicine@gmail.com
623-777-1720